Worcester’s Waitrose set for revamp as customers demand change

A POPULAR supermarket in Worcester will be changing its interior.

Waitrose on London Road has revealed it will improve how customers use the store.

The store will add more self-checkouts to meet the growing demand from shoppers.

Waitrose said it will still have some traditional checkouts for customers who prefer face-to-face interaction.

A Waitrose spokesperson said: “More than ever, our customers are opting for self-service checkouts, and we’re adding extra units to help customers make a speedy checkout.

“For those who prefer to be served by a friendly Partner, we’ll continue to have traditional checkouts too.”

Waitrose has said that customers will not notice any negative impact on wait times and the same amount of manned checkouts will be open.

The instalment of the checkouts will take place outside of shopping hours.